Discrimination and harassment
Work injury or mental ill health
Unfair dismissal or unlawful deduction from wages
Excessive hours and working times
what to expect
Our service is confidential. Your employer won’t know you’ve contacted us unless you want them to.
1
STEP 1 – Initial call
Our staff or volunteers will take some basic details and give you an appointment time.
2
STEP 2 – Appointment
Either a phone or in-person appointment to go through your case in more detail.
3
STEP 3 – Further support
Whether it’s help with paperwork and sending letters, or in some cases representing you at important meetings, we’ll be there.
4
STEP 4 – Resolution
We always aim to achieve a resolution and will not leave you alone along the way.
Serving Inverclyde since 1997
The Inverclyde Advice and Employment Rights Centre is an independent charitable organisation. It started in 1987 in response to health issues experienced by shipyard workers and then expanded to support other sectors including:
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Care work
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Warehousing and logistics
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Retail
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Call centres
NOT a trade union member? – Join one today!
Joining a trade union: Trade union membership: your employment rights – GOV.UK
Latest News
News on the Employment Rights Act 2025 – Major Reforms of UK employment law
The Employment Rights Act 2025 introduces major reforms to UK employment law, including day-one rights for paternity and parental leave, statutory sick pay from day one, tighter fire-and-rehire restrictions, and a reduced unfair dismissal qualifying period with uncapped compensation. The Act will introduce additions and amendments to existing legislation, including the Employment Rights Act 1996. The employment law changes included in the Act will happen in 2026 and 2027.
Collaborative report to amplify workers’ voices
Clients, Cases, Community – The Inverclyde Advice & Employment Rights Centre
Together with researchers from the University of Strathclyde, we collaborated on a report that generates insights on the range of worker experiences of voice in order to improve policymaking and organisational practice for the benefits of workers, organisations and society more broadly.
what to expect
Frequently Asked Questions
Are your services free?
Yes, our advice and representation is free of charge and confidential. We are funded through the Inverclyde Council but act as an independent charitable organisation.
Will my manager/employer know that I talked to you?
We treat all enquiries confidentially and will not contact your employer unless you give us a mandate to do so.
What if I am a member of a trade union?
If you are with a trade union, your first point of contact should be your union rep. In some specific cases we might be able to provide advice but you should always speak to your union first.
Do I need to prepare anything before my appointment?
No, you do not need to prepare anything. If you have a P45, a payslip or an employment contract at hand this can be useful but the most important part is for you to get in touch.
Do you provide advice around benefits or debt?
No, we do not give financial advice or guidance on benefits but can refer you to relevant services.
What happens when I contact you?
The advice and support we provide will be individual to your case, however we will guide you through the next steps and ask questions in the initial phone consultation. Our service is confidential.
Testimonials
Our Clients Say
Thank you so much for all your hard work and support to me during this worrying time. It is hugely appreciated.
Anonymous Worker
Words can’t express how thankful I am to you both, it’s been the worst time this past year and you both have guided me through it with kindness and patience. WE WON!
Anonymous Worker
inverclyde advice and employment rights centre 